Delete your VetCareLog account

This page is for VetCareLog: VA Pension Tracker on Google Play, by Harris Apps Studio. It also applies to the website at vetcarelog.com.

Delete it inside the app

1. Open VetCareLog and sign in.
2. Open the menu and choose Plan and settings.
3. Scroll to Delete my account and open it.
4. Enter your password, type DELETE to confirm, and tap Delete my account forever.

It happens right away and cannot be undone. If you might need your records, use Download my data on the same page first.

If you cannot sign in

Email [email protected] from the address on your account and ask us to delete it. You can also send a message from the Help page and choose "Privacy or my data". We delete the account promptly and reply when it is done.

What gets deleted

• Every record you own, with everything in it: the person you care for and their household, medical expenses, drives to appointments, and caregiver agreements and hours.
• The receipt photos, PDFs and family documents you added to those records, and the history of changes to them.
• Any plan you have. It is cancelled.
• Your sign-in sessions, your password reset links, and your access to records other people own.
• Your email address and name. They are removed from the account.

What stays

• Entries you added to someone else's record stay part of their record, shown as added by a former member.
• Deleted information may remain in encrypted backups for a limited time before it is overwritten.
• Card details are entered on Stripe's page and held by Stripe. We never see your full card number.

Read the full privacy policy.